Privacy Policy
Last updated: March 2026
What Data We Collect
This website collects the following types of data:
- Form submissions (grievance forms, volunteer sign-ups, contact forms) — name, phone, email, village/ward, issue description
- Analytics data — anonymised page views, device type, and general usage patterns to improve the site
- Cookies — essential cookies for site functionality; optional analytics cookies with your consent
How We Use Your Data
Your data is used solely for:
- Grievance resolution — to respond to and track issues you report
- Service improvement — to understand how constituents use our services
- Communication — to follow up on volunteer sign-ups and contact requests
DPDP Act 2023 Compliance
We comply with the Digital Personal Data Protection Act, 2023 (DPDP Act). We process personal data only for lawful purposes, with your consent where required. You have the right to access, correct, and erase your data. To exercise these rights, contact us using the details below.
Contact for Data Requests
For any privacy-related queries, data access requests, or corrections, please contact: